Privacy Policy
Last updated: July 2026
This page is maintained by SupplyR to explain how we handle personal information. It is designed to help Australian businesses understand our privacy practices in light of the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Who we are
SupplyR is an Australian business supply automation platform. Our contact email for privacy questions is hello@supplyr.com.au.
2. What personal information we collect
We collect information that is reasonably necessary to provide our services, including:
- Business name, ABN (if provided), and trading details
- Contact name, email address, and phone number
- Account login credentials and authentication data
- Order history, delivery addresses, and supplier preferences
- Marketing consent and communication preferences
- Device and usage data collected through analytics tools
3. How we collect personal information
We collect information:
- Directly from you when you register, join the waitlist, submit a supplier inquiry, or use the platform
- Automatically through cookies and analytics when you interact with our website
- From integrated services you choose to connect, such as Google authentication or Google Workspace integrations
4. Why we collect, use, and disclose personal information
We use personal information to:
- Provide, operate, and improve the SupplyR platform
- Process orders, deliveries, invoices, and payments
- Communicate with you about your account, orders, and service updates
- Send marketing communications where you have opted in
- Analyse usage and fix technical issues
- Comply with legal and regulatory obligations
5. Disclosure to third parties
We do not sell personal information. We may disclose information to:
- Service providers that help us run the platform, including hosting, database, email, and authentication providers
- Payment processors to handle billing transactions
- Suppliers or distributors where necessary to fulfil your orders
- Regulators, courts, or government bodies if required by law
6. Overseas disclosure
We aim to store and process personal information within Australia. Some of our service providers may operate infrastructure outside Australia. Where this occurs, we take reasonable steps to ensure they handle personal information in accordance with the Australian Privacy Principles.
7. Security
We use a range of technical and organisational measures to protect personal information, including encrypted connections, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.
8. Cookies and analytics
We use cookies and similar technologies to operate the platform and understand how it is used. This includes analytics tools that collect information such as pages visited, device type, and general location. You can manage cookies through your browser settings.
9. Marketing
We only send marketing emails or messages where you have opted in, or where the law otherwise allows. You can opt out at any time by clicking the unsubscribe link in an email or contacting us at hello@supplyr.com.au.
10. Access, correction, and deletion
You can access or update much of your personal information through your account settings. If you need help accessing, correcting, or deleting your information, email us at hello@supplyr.com.au.
11. Complaints
If you believe we have breached your privacy rights, please contact us at hello@supplyr.com.au. We will respond within a reasonable time. You may also complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available at supplyr.com.au/privacy.
13. Contact us
For privacy questions, contact us at hello@supplyr.com.au.